Technical support Pin Up

At Pin Up Online Casino, players have a large number of different slot machines at their disposal, each with a chance of winning the jackpot. And it is not surprising that with so much excitement, customers have many questions about creating a personal account, the rules for playing this or that slot machine, withdrawing money, etc. That is why Pin Up Casino has developed a very good support service and it is now at a very high level. The service employs only highly trained staff who understand what they are doing. The service can provide assistance at any time, it operates 24 hours a day, 7 days a week. You can contact the support, discuss the problem and find an optimal solution with the person in charge in the following ways: by phone, online chat, send a letter by e-mail or by courier. 

Pin Up hotline number

If a player wishes to speak to the manager personally if a question arises, they can contact him/her directly by calling the hotline number. To do so, simply dial the following number combination: 8 (800) 222-77-88 and call. The call is free for all residents of India. The operator answers within one minute.

Initially, the user is put in touch with a general manager. Such a manager will help solve problems with bonuses, registration, rates and much more. If after contacting the general problem manager you have not found a solution to the problem, the outcome of the events may develop as follows:

  - You will be redirected to another specialist who will understand better and will certainly find a solution to your problem. After the referral, you will have to wait a few minutes until they find a specialist for you

- You will be called after a while on the number linked to the site. The person in charge will call you immediately with a ready solution to the problem and name it to you. The call waiting period lasts up to 24 hours.

- The manager will offer to describe the problem in more detail in a message to the casino email address. The waiting period for a response is also 24 hours

As the statistics show, contacting the hotline is not the most effective and efficient option, as not all users will be able to explain their problem in words, so the conversation may reach the point of absurdity and be too emotional. An appeal in the form of a letter will always be easier for both the user and the casino, as you can describe your problem in sufficient detail, without questioning difficulties, and also add screenshots for a clearer example. However, everyone decides for themselves what is best for them.

Customers who have just registered and have not been able to pass the login for a long time are called by the manager himself, but not with the purpose of pressing and forcing the person to register, but with the purpose of helping and solving the registration problems. Such a call is absolutely free of charge and can be terminated at any time at the request of the player.

Live chat site

To contact the support service via live chat, you need to open the official website of the bookmaker. After that, find the chat button in the bottom right corner, click on it and wait for the chat to load and in the appropriate fields enter your name and describe your problem with as much detail as possible, then click on the Start Chat button. When finished, you will have a conversation with a real manager who will help you solve the problem. 

The live chat can also be used from the phone, the instructions are similar. Go to the program, find the chat button, click on it, describe your problem and get into a chat with a real manager. 

E-MAIL

If you have an urgent need to solve a problem, but you don't have the option of calling and asking the manager for a solution, use the official Pin Up Casino email - [email protected]. This method is ideal if you have a complex problem that cannot be explained over the phone. In the message to the mail, you can describe in detail and add screenshots for clarity. The support service operates on a first come, first served basis, which means that your request will be considered after all previous requests have been reviewed, but as a general rule it can take from a few minutes to 24 hours to receive a response. 

Online discussion

Online chat is another easy way to get an answer to your question. It's easy because you don't even need to register and go through any additional checks to access the online chat, everything can be done before these actions. The online chat is also available in the mobile application, it is not difficult to find it. To submit an application, you need to provide your name, account number and describe in detail the task to be solved.

Social networks

Pin Up Casino is not far behind its competitors, so you can contact the support department not only on the website and by phone, but also via third-party messengers. By third party messengers I mean VK, Instagram, Facebook, Twitter and even the current Tik. In all these applications, the casino has its official page, where news and updates are published. In addition, all the above-mentioned social networks have a separate support service that works and accepts customers 24/7. Such an application is very convenient for both the office and the player, as there is no need to go to the site and check the mail every time, everything will come to the selected application. All that is left is to wait.

Where to find Pin Up support

It is important for any online gambling platform to have a good support team to help you solve any problems you may have when playing on the platform. This is also true of Pin Up. The fact that Pin Up has good support services for its players has long been proven. For example, in order to get an answer to any question you may have, you can contact Pin Up's support team, regularly online 24/7. You can get quick and professional answers to your questions via live chat. Alternatively, you can also email your questions and get answers from Pin Up's professional experts. This is a quick and efficient way to get all the information you need. The Pin Up website will always provide you with support and you won't have to wait long for an answer to your question.

FAQ

How do I contact Pin Up support on a mobile device? 
First of all, you need to open the mobile version of the casino, and then find the contact button in the bottom right corner of the screen. Now fill in the required data and click on the "Start Chat" button.

How does Pin Up support work?
After filling in the request form, it is sent to one of the highly qualified specialists, who will examine the problem and inform you of its solution. With a direct call, i.e. a call to the hotline, everything works in much the same way. Your call goes to an assistant, who passes your call on to a manager, but it is not always possible to find a free person to talk to, so you have to wait, but this process usually takes no more than 5 minutes. 

Is the call to the hotline free?
All calls to the hotline in India are absolutely free. The number can be found on the official casino website.

How can I speed up the response from the support department?
The support department can respond much faster, but for this the user should follow one main rule: describe the problem in as much detail as possible and specify the contact details and account number given during registration.
Do you need to use a mirror to log in to Pin Up? 
The player can play with or without a mirror. In general, it should only be used when entering the offshore version of the BC site and the Pin Up Bet casino.